Trusted virtual assistance for churches and charities

I had the pleasure of working with Sarah on Coaching through COVID and Beyond, a pioneering pro bono coaching initiative which I and my co-founders set up as a rapid response in March 2020 to COVID, with the purpose of providing coaching to healthcare workers suffering from the impact of COVID – whether mental, physical, emotional or other. It was both innovative and adaptive, responding to the plethora of new situations and needs that arose on an ad hoc basis: part of the philosophy of Coaching through COVID and Beyond was to respond quickly rather than perfectly, and that took significant energy, flexibility and resourcefulness on a daily basis, as we were inventing new systems as we went along, while maintaining business as usual and expanding exponentially. All of our work and team work was conducted remotely. Sarah led the administrative and record-keeping arm of Coaching through COVID and Beyond, and in that role she was unrelentingly efficient, cheerful, enthusiastic, engaged, committed, observant with an eye for detail, and able to think broadly about the situations that arose. She brought great energy, reliability and goodwill, sometimes under significant pressure. Somehow she seemed always on top of what needed doing, and equally, she was able to say when she wasn’t on top of it (which was the case for all of us, at one time or another). Importantly, too, she ran very effective relationships with other team members, including new joiners, and always joined the dots and communicated well. She was always sunny and can-do, which was important in the new territory we kept finding ourselves in. Sarah was a very valued member of the team, and I really enjoyed and appreciated working with her.